How does a Retiree get benefit forms?
Call the Retiree Fund Office at (212) 924-7220 to request forms for optical, hearing aid or supplemental medical.

What must be done to add a new dependent?
The retiree must request and then fill out a new enrollment form and submit it along with a copy of the marriage certificate, birth certificate or domestic partner registration to the Fund Office. Call (212) 924-7220 for cards and additional information. The name of a spouse or other dependent will not appear on the Retirees' drug card until the new enrollment card is on file.

What happens if a Retiree has dental, optical or prescription expenses before his or her name appears on the eligibility listing?
Retirees should save all receipts for dental, optical and prescription expenses from the effective date of retirement, and submit them for reimbursement according to the Plan schedule of allowances after their name appears on the eligibility listing. Optical is only reimbursable for Retirees out of the metropolitan area.

How can a Retiree find out how much money has been used for prescriptions during the current year?
By calling Aetna Customer Service, at (855) 352-1599 or the Fund Office, at (212) 924-7220 can be contacted to obtain this information.

What should a Retiree do if he or she has not received a Drug Card and needs to have a prescription filled right away?
The Retiree can call the Fund Office, at (212) 924-7220 in order to get the prescription filled. The Fund will then request that a card be issued in the Retiree's name. This will take about 10 business days.

Why doesn't a Retiree's spouse or other dependent appear on the Drug Card?
The name of a spouse or other dependent will not appear on the Retiree's drug card until the new enrollment card is on file at the administrator's office. Call the Fund Office to request a new enrollment card.

Is there a prescription mail-away program for Retirees?
Yes.  Call the Retiree Fund Office at (212) 924-7220 for further information or by calling Aetna Customer Service, at (855) 352-1599.